The Agency Intern

#isthereafuture

“In times of change, learners inherit the earth, while the learned find themselves beautifully equipped to deal with a world that no longer exists.” – Eric Hoffer 

Hello again from Fraction!  We’re the consultancy asking the questions about the future of business that nobody seems to have definitive answers for – ourselves included. We’re explorers charting unfamiliar territory alongside you, bringing nothing but curiosity, experience, and a willingness to challenge conventional thinking.

Today, we’re pondering something that might feel uncomfortable: is there a future for the intern and junior roles in the age of AI?

The traditional talent escalator

Most companies have always operated on an apprenticeship model of sorts. We all started somewhere – making tea, formatting presentations, doing research, creating reports, or building first drafts that more experienced hands would inevitably tear apart and rebuild.

This wasn’t just cheap labour (though let’s be honest, it certainly was that too). It was the talent escalator – the mechanism by which companies created their future leaders. You started at the bottom, learned the business, absorbed the culture, made valuable connections, and gradually climbed upward.

I certainly did. You probably did too.

But what happens when many of those entry-level tasks – the very rungs on the first part of the ladder – can be done faster and often better by AI?

What AI is already doing

Let’s really think about what’s happening. AI is rapidly becoming capable of handling many traditional entry-level tasks:

  • Research that would have taken days can be compiled in minutes
  • First drafts of reports, emails, and documentation generated in seconds
  • Basic analysis created with increasingly impressive quality
  • Process documentation assembled and optimised without human intervention
  • Presentations formatted and polished automatically
  • Data analysis that would have consumed junior analysts now done instantly

These aren’t future capabilities – they’re here now. And they’re getting better at an alarming rate.

The economic logic is inescapable. Why pay a junior £30K a year to do work that an AI subscription costing £50 a month can do faster and without complaints about the coffee?

This raises several uncomfortable questions for companies:

How will the next generation learn?

If juniors can’t cut their teeth on the basics, how do they develop the pattern recognition and judgment that comes from seeing work evolve from rough to refined?

Where will our future leaders come from?

If we eliminate the bottom rungs of the ladder, are we creating a future leadership vacuum?

Will teams become top-heavy?

A department of all managers and directors sounds great until you look at the economics and wonder who’s going to do the operational work.

Are we creating a new skills gap?

If entry-level roles transform into “AI coordinators,” what specialised skills will these roles require, and how will people acquire them?

Emerging solutions and new models

Despite these challenges, we’re seeing innovative approaches emerge across industries:

The AI-augmented junior

Some companies are redefining junior roles to focus on AI collaboration – learning to write perfect prompts, quality-checking AI outputs, and handling the human aspects AI can’t manage. These juniors often accomplish work that would have previously required mid-level talent.

The specialist starter

Rather than generalist juniors, some organisations are creating specialised entry roles focused on capabilities AI can’t replicate – emotional intelligence, stakeholder relationship building, cultural insight generation, or strategic thinking development.

The education partnership

Forward-thinking companies are forming deeper partnerships with universities and training providers, creating development programmes that prepare graduates specifically for an AI-augmented workplace rather than teaching soon-to-be-obsolete technical skills.

The reversed mentorship

In an interesting twist, some companies have junior staff teaching senior leaders how to use AI tools effectively, creating a two-way knowledge exchange where experience meets technological fluency.

The direct-to-midweight model

Some businesses are abandoning the traditional hierarchy entirely, hiring only experienced professionals and using AI for operational work. This creates leaner teams focused almost exclusively on high-value activities.

The bigger talent landscape

This junior role disruption is happening against a concerning backdrop. We’re seeing experienced talent leaving companies in concerning numbers:

  • Veteran leaders taking early retirement due to technological overwhelm
  • Mid-career professionals migrating to different industries or starting their own ventures
  • Senior talent joining smaller, more agile organisations rather than traditional corporate structures

This creates a perfect storm: fewer entry points at the bottom, more exits at the top, and potentially a hollowed-out middle in the coming years.

Finding a sustainable path forward

We don’t have definitive answers, but we believe sustainable solutions will likely include:

Redefining what entry-level means

Junior roles won’t disappear, but they will transform. The skills that make someone valuable at entry-level will shift from technical production abilities to qualities AI can’t replicate – creativity, emotional intelligence, critical thinking, and communication skills.

Creating new learning pathways

If the traditional apprenticeship model is breaking down, we need new structures for knowledge transfer and professional development that don’t rely on juniors learning through production work.

Embracing the human advantage

The most future-proof skills are the deeply human ones – empathy, creativity, persuasion, relationship building, and contextual understanding. These should be cultivated from day one, not treated as “soft skills” secondary to technical abilities.

Building AI fluency across all levels

Rather than siloing AI capabilities, companies need to develop organisation-wide fluency, where everyone from interns to executives understands how to collaborate effectively with AI tools.

Is this really the future?

The intern isn’t going extinct, but the role is certainly evolving dramatically. The successful companies of tomorrow will likely be those that reimagine their entire talent pipeline – creating meaningful entry points that set juniors up for success in an AI-augmented world, while preserving the mentorship and knowledge transfer that has always been essential for business continuity.

What seems clear is that clinging to the traditional model – where juniors handle operational work until they “earn” more strategic responsibilities – is increasingly untenable both economically and practically.

The question for leaders isn’t whether to adapt your talent model, but how quickly and intentionally you do so.

What’s your company doing to reimagine entry-level roles? How are you ensuring knowledge transfer in an AI-augmented workplace? We’d love to hear your thoughts as we continue exploring this territory together.